ChartKind collects the information needed to create accounts, generate charts, save readings, process credits, and provide chart-aware chat.
Information We Collect
- Account information, such as email address and authentication identifiers.
- Birth chart information, including name label, birth date, birth time, birth place, coordinates, timezone, chart data, SVG chart files, and readings.
- Chat content you submit and assistant responses generated for your saved charts.
- Optional device location if you choose to use it for transit or location-aware readings.
- Payment and credit metadata, such as checkout identifiers and credit purchase events. We do not store card numbers.
- Basic technical data needed to operate and secure the service, such as request timing, IP-derived rate-limit keys, and error logs.
How We Use Information
- To create and protect your account.
- To generate, save, load, and delete charts, readings, chat sessions, and credits.
- To generate readings and responses when you ask chart-aware questions.
- To process credit purchases through a secure payment processor.
- To prevent abuse, debug errors, and improve reliability.
Cookies and Local Permissions
We use essential cookies for authentication and form security. These are required for the app to work. Device location is requested only when you click a location-related control in the browser. You can deny that permission and enter a location manually instead.
Service Providers
We use trusted service providers for account authentication, private data storage, payment processing, location lookup, and generating chart-aware responses. They receive only the information needed to perform those functions and handle it under their applicable privacy and security obligations.
Retention and Deletion
Charts and chats are kept so you can return to them later. You can delete individual charts and generated work in the app, or permanently delete your account and its saved data from Account & Data.
Contact
For privacy requests or questions, contact us through the support contact provided with the service.